Please contact us first to discuss your complaint
In many cases, the best way to resolve a complaint is to discuss it with us first. Often, it’s simply a misunderstanding or a need for further explanation. By talking it through, we can work together to find a solution that works for you.
You can discuss your complaint:
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during an appointment at the office
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by phone
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by email
Can't we work this out together?
If we are unable to reach a resolution together, you may submit your complaint in writing. We handle complaints carefully, confidentially, and in accordance with applicable laws and regulations.
Dental Health Westblaak is affiliated with a recognized complaints procedure, in accordance with the Healthcare Quality, Complaints, and Disputes Act (Wkkgz).
Independent support
If you need independent assistance in filing a complaint, please contact a complaints officer. They can help you draft your complaint and find a solution.
If you would like more information on this, please contact our office.
Filing a complaint
Would you like to file a complaint? If so, please use our complaint form.